Skip to main content
GigHound Help Help Center home page
Contact Us
Sign in
  1. GigHound Help
  2. Worker
  3. Your account
  4. Account verification

Account verification

  • Employment requirements
    Before you are able to take a shift with GigHound, you will be required to complete our account verification process. We will need to know some basic information — which we do not share with anybod...
  • Verifying your identity
    At GigHound, we work hard to keep our community safe and secure for everyone. As an employer, it is critical that GigHound is able to confidently verify your identity before you are able to work wi...
  • What happens when your ID is checked
    Your security is a top priority. We want you to be confident that people on GigHound are who they say they are. One way we do that is by checking for a government ID. This could be a driver’s licen...
  • How we keep your ID secure
    One of our top priorities is safety and security. When you provide identification information to GigHound, it is encrypted and transmitted using the same method that websites use to transmit credit...
  • How to submit your ID
    Reminder: The photo you take of yourself will be used as your GigHound profile picture. Ready to submit and verify your identification?   iOS app Android app Tap your profile icon on the top l...
  • Ways your ID may be used
    Your photo identification is never shared without your permission.   Where permitted by applicable law and with the individual's express consent, we may provide identification information from a go...
  • Types of ID for verification
    Identification must be government-issued and include your name, date of birth, and a photo.    Approved government-issued IDs: Driver’s license Passport Government-issued Identity Card  Provincial...
  • Verifying your work eligibility
    GigHound, like any other employer, is required by law to obtain your Social Insurance Number (SIN) in order to verify your work status, pay you, and complete your annual tax paperwork.   For more i...
  • How to submit your SIN
    GigHound requires your SIN in order to pay you and file your tax returns each year.   To submit your SIN:   iOS app Android app Tap your profile icon on the top left-hand corner of the mobile...
  • Background checks
    Some GigHound shifts may require you to clear a background check before you can start working. Any shifts that require you to clear a background check will be clearly marked as such. If you're inte...
  • Limitations of background checks
    Because background checks can be limiting, we can’t guarantee that they’ll identify all past criminal convictions. As a result, there can’t be a guarantee that the worker has no criminal history. S...
  • Implications of background checks
    Learn about how the background checks we perform can impact your account.     Criteria for eligibility The majority of shifts that require background checks are due to restricted or sensitive worki...
  • Why do we need your address?
    When you sign up with GigHound, one of the first things we ask for is your address. Your address is used for the following purposes: Searching for shifts: Your address is used to find and notify y...
  • Verifying your email address
    Your email address must be verified to ensure we send your paystub and e-transfer to the right person.    After you download the GigHound mobile app you need to verify your email address. Enter yo...
  • Verifying your phone number
    Your phone number needs to be verified to ensure we have the correct phone number on file.    When you add your phone number or change your number on file, it will need to be verified to ensure it ...
  • Age requirements
    We want to help everyone find the opportunities they are looking for, but it is against our Terms of Service for anyone under the age of 18 to create an account and work with GigHound.   This is du...
  • Accepting our employment agreement
    An employment agreement is a document that outlines the terms of employment for all employees.  It is a contract between two parties, the employer and the employee, that is intended to provide secu...
  • Adding an emergency contact
    In the event of an emergency, it is critical that GigHound has your preferred contact person on file.    To add your emergency contact:   iOS app Android app Tap your profile icon on the upper...
© 2023 GigHound Inc.
Español Français (Canada)