Account verification

Before you are able to take a shift with GigHound, you will be required to complete our account verification process. We will need to know some basic information — which we do not share with anybod...

At GigHound, we work hard to keep our community safe and secure for everyone. As an employer, it is critical that GigHound is able to confidently verify your identity before you are able to work wi...

Your security is a top priority. We want you to be confident that people on GigHound are who they say they are. One way we do that is by checking for a government ID. This could be a driver’s licen...

One of our top priorities is safety and security. When you provide identification information to GigHound, it is encrypted and transmitted using the same method that websites use to transmit credit...

Reminder: The photo you take of yourself will be used as your GigHound profile picture. Ready to submit and verify your identification?   iOS app Android app Tap your profile icon on the top l...

Your photo identification is never shared without your permission.   Where permitted by applicable law and with the individual's express consent, we may provide identification information from a go...

Identification must be government-issued and include your name, date of birth, and a photo.    Approved government-issued IDs: Driver’s license Passport Government-issued Identity Card  Provincial...

GigHound, like any other employer, is required by law to obtain your Social Insurance Number (SIN) in order to verify your work status, pay you, and complete your annual tax paperwork.   For more i...

GigHound requires your SIN in order to pay you and file your tax returns each year.   To submit your SIN:   iOS app Android app Tap your profile icon on the top left-hand corner of the mobile...

Some GigHound shifts may require you to clear a background check before you can start working. Any shifts that require you to clear a background check will be clearly marked as such. If you're inte...

Because background checks can be limiting, we can’t guarantee that they’ll identify all past criminal convictions. As a result, there can’t be a guarantee that the worker has no criminal history. S...

Learn about how the background checks we perform can impact your account.     Criteria for eligibility The majority of shifts that require background checks are due to restricted or sensitive worki...

When you sign up with GigHound, one of the first things we ask for is your address. Your address is used for the following purposes: Searching for shifts: Your address is used to find and notify y...

Your email address must be verified to ensure we send your paystub and e-transfer to the right person.    After you download the GigHound mobile app you need to verify your email address. Enter yo...

Your phone number needs to be verified to ensure we have the correct phone number on file.    When you add your phone number or change your number on file, it will need to be verified to ensure it ...

We want to help everyone find the opportunities they are looking for, but it is against our Terms of Service for anyone under the age of 18 to create an account and work with GigHound.   This is du...

An employment agreement is a document that outlines the terms of employment for all employees.  It is a contract between two parties, the employer and the employee, that is intended to provide secu...

In the event of an emergency, it is critical that GigHound has your preferred contact person on file.    To add your emergency contact:   iOS app Android app Tap your profile icon on the upper...